Refund and Returns Policy (Easy 7-Day Return)
Effective Date: 22/06/2025
Thank you for shopping at TechMahadev.com!
We take pride in the quality of our products and your satisfaction is our top priority.
If you’re not completely happy with your purchase, we make returns and refunds easy and hassle-free under our 7-Day Return Policy.
Please read the details below to understand how returns, exchanges, and refunds work at TechMahadev.com.
🛍️ 1. Easy 7-Day Return Policy
We offer a 7-day return window from the date your order is delivered.
If you are not fully satisfied with your purchase, you can request a return or exchange within 7 days for the following reasons:
✅ Wrong item received
✅ Defective or damaged product
✅ Product not as described
✅ Size, color, or design mismatch
Note: The item must be unused, in its original packaging, and in the same condition you received it.
📦 2. Eligibility for Returns
To qualify for a return or refund, please ensure that:
- The return request is made within 7 days of delivery.
- The product is unused, unwashed, and undamaged.
- All tags, labels, and accessories are intact.
- The item is packed securely to prevent damage during return shipping.
Products that do not meet these conditions may be rejected for return.
🚫 3. Non-Returnable Items
Certain items are non-returnable for hygiene and safety reasons or due to their nature, such as:
- Personal care items (e.g., grooming tools, beauty products)
- Undergarments or innerwear
- Customized or personalized products
- Digital downloads or software
- Clearance or “Final Sale” items
If an item is non-returnable, it will be clearly mentioned on the product page.
🔄 4. Exchange Policy
If you wish to exchange an item for a different size, color, or model (where available), please contact us within 7 days of delivery.
We will gladly process an exchange after verifying product condition and stock availability.
If the desired item is out of stock, we will issue a full refund instead.
💰 5. Refund Process
Once your return is received and inspected, we will send you an email notification confirming the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original payment method.
Refunds will be issued for:
- The cost of the product(s)
- Applicable taxes (if any)
Refunds will not include:
- Return shipping costs (unless the item was defective or wrong)
- Customs duties, import taxes, or handling charges (for international orders)
🚚 6. Return Shipping Instructions
- For USA customers, we will provide a return address and instructions via email once your return request is approved.
- For international customers, you may need to ship the item back using a trackable shipping service.
Please retain your shipping receipt or tracking number as proof of return.
If the return is due to a defective or incorrect item, we will cover the return shipping cost.
Otherwise, the customer is responsible for return postage.
🕒 7. Late or Missing Refunds
If you haven’t received your refund within 10 business days of approval:
- Check your bank account again.
- Contact your credit card company or payment provider (it may take some time before the refund is officially posted).
- If you’ve done all this and still haven’t received your refund, please contact us at:
📧 support@techmahadev.com
We’ll be happy to assist you immediately.
🧾 8. Damaged or Incorrect Items
We sincerely apologize if you receive a damaged, defective, or incorrect item.
Please contact us within 48 hours of delivery with the following:
- Your order number
- Photos of the product and packaging
- Description of the issue
We’ll review your case and arrange a replacement or full refund as quickly as possible.
🌍 9. International Orders
We proudly ship worldwide, and our return policy applies to international orders as well.
However, international customers are responsible for:
- Return shipping costs
- Customs duties and import taxes (these are non-refundable)
We recommend using a reliable, trackable courier service for all international returns.
⚖️ 10. Policy Exceptions
We reserve the right to refuse a refund or exchange if the returned product:
- Shows signs of use, damage, or alteration
- Is missing original packaging, labels, or parts
- Is returned after the 7-day window without approval
In such cases, the item may be sent back to the customer at their own expense.
🧭 11. Order Cancellations
You can cancel your order within 12 hours of purchase if it hasn’t been processed or shipped yet.
Once your order is dispatched, it cannot be cancelled but can still be returned under the 7-Day Return Policy.
To cancel, please email us immediately at:
📧 support@techmahadev.com
📩 12. Contact Us
If you have any questions about our Refund and Returns Policy or need help initiating a return, please contact our support team:
📧 Email: support@techmahadev.com
🕒 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
We’ll respond to all return or refund queries within 24 hours on business days.
❤️ Our Promise
At TechMahadev.com, we value your trust and satisfaction.
Our Easy 7-Day Return Policy ensures that your shopping experience remains safe, fair, and stress-free.
Whether it’s an exchange, replacement, or refund — we’ll make it right, every time.
Thank you for shopping with TechMahadev.com — where your happiness matters most!