Privacy Policy

Tech Mahadev ("Tech Mahadev", "we", "us" or "our") operates the website techmahadev.com (the "Website"). We are your trusted source for premium digital products, Excel templates, eBooks, guides and professional resources designed to make your work easier, smarter and more productive.

We are based in Ghaziabad, Uttar Pradesh, India, and we sell to customers in India and around the world. For the purposes of data protection laws, Tech Mahadev is the "data fiduciary" (India) or "data controller" (EU/UK) responsible for your personal information.

This Privacy Policy applies to personal information we collect when you:

• Visit or browse our Website, on any device.
• Create an account, place an order or download a digital product.
• Subscribe to our emails, post a review or contact our support team.
• Interact with us on social media or through any other channel that links to this policy.

By using our Website, you confirm that you have read and understood this policy. Where the law requires your consent (for example, for marketing emails or non-essential cookies), we will ask for it separately, and you can withdraw it at any time. This policy should be read together with our Terms & Conditions and Refund Policy.

We collect only the information we need. Here is a clear breakdown of what we collect and why:

How we collect it

• Directly from you, when you fill in forms, check out, create an account or email us.
• Automatically, through cookies, server logs and similar technologies when you use the Website.
• From trusted partners, such as payment processors confirming your payment status, or analytics tools giving us aggregated statistics.

We also use your information to send marketing emails only if you've opted in, to enforce our Terms & Conditions and to comply with legal, tax and accounting obligations. We do not use your data for automated decisions that have legal or similarly significant effects on you.

Where laws such as the EU/UK GDPR or India's Digital Personal Data Protection Act, 2023 (DPDP Act) require a legal reason for using your data, we rely on the following:

Because we sell digital products, some information is used specifically to deliver your files safely:

• Download links are sent to the email address you provide at checkout and saved in your account area.
• Download logs such as date, time, IP address and number of downloads may be recorded to prevent abuse and unauthorised sharing of products.
• Download limits or expiry may apply to links for security reasons. If a link expires, contact us and we'll help you.
• Products are licensed for your own use as described in our Terms & Conditions. We never access files on your device.

Cookies are small text files stored on your device. We use them, along with similar technologies such as pixels and local storage, for the purposes below:

Managing cookies

You can accept or reject optional cookies through our cookie banner (where shown) and block or delete cookies anytime in your browser settings. Blocking essential cookies may stop the cart, checkout or downloads from working.

• Transactional emails such as order confirmations, invoices, download links and security alerts are part of our service and are always sent.
• Marketing emails such as new product launches, discounts and tips are sent only if you subscribe or opt in at checkout.
• Every marketing email includes a one-click unsubscribe link. You can also email us to be removed.
• We may use email tools that tell us whether an email was opened or a link was clicked, so we can send more relevant content.

If you post a product review, rating or comment, the content and your display name (for example, your first name or initials) will be publicly visible on our Website. Please don't include personal details you don't want others to see.

We may moderate or remove reviews that are unlawful, offensive or spam. You can ask us to edit or delete your review at any time by contacting us.

We do not sell or rent your personal information. We share it only with trusted service providers ("data processors") who help us run our business, under agreements that require them to protect it:

If Tech Mahadev is ever involved in a merger, acquisition or sale of assets, your information may be transferred as part of that deal, and it will remain protected under this policy or one that is equally protective.

All payments are processed by secure, PCI-DSS compliant third-party payment providers. When you pay, your card, UPI or bank details go directly to the payment provider over an encrypted connection. We never receive or store your full card number, CVV or banking passwords.

We receive only what's needed to confirm your order, such as your name, email, amount, payment status and transaction ID. Each payment provider processes your data under its own privacy policy, which we recommend you read.

We keep personal information only as long as necessary for the purposes described in this policy:

When data is no longer needed, we securely delete it or anonymise it so it can no longer identify you.

We use reasonable technical and organisational security practices, in line with applicable law, to protect your information:

No method of transmission or storage is 100% secure, so we can't guarantee absolute security. Please keep your account password private and let us know immediately if you suspect unauthorised access.

Depending on where you live, you may have the following rights over your personal information:

How to make a request

Using your rights is free, and we will never treat you differently for exercising them. You may also authorise someone to make a request on your behalf, and we may ask for proof of that authorisation.

Some browsers send a "Do Not Track" (DNT) signal. Because there is no common industry standard for DNT, our Website does not currently respond to it. Where required by law, we treat a Global Privacy Control (GPC) signal from your browser as a valid request to opt out of the sale or sharing of your personal information.

Our Website and products are intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in the EU/UK). In India, anyone under 18 is treated as a child, and should use the Website only with the verifiable consent of a parent or lawful guardian.

If you believe a child has given us personal information without proper consent, please contact us and we will delete it promptly.

We are based in India, and our service providers may store or process data in other countries, including the United States and the European Union. When your information is transferred across borders, we take reasonable steps, such as choosing reputable providers and using contractual safeguards where required, to keep it protected in line with this policy and applicable law.

Our Website may contain links to other websites, payment pages, embedded videos or social media platforms. These third parties have their own privacy practices, and we are not responsible for how they collect or use your information. Please review their privacy policies before sharing any details with them.

We may update this Privacy Policy from time to time to reflect changes in our practices, services or the law. When we do, we'll update the "Effective" date at the top of this page. If the changes are significant, we'll notify you by email or with a clear notice on our Website before they take effect. Continuing to use the Website after changes means you accept the updated policy.